UMS Group serves a selected group of industry sectors to which we can provide distinctive consulting services. They are:
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Benchmarking & Best Practices, Asset Management, Lifecycle Planning, Capital Spending Optimization |
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Transmission |
Benchmarking & Best Practices, RTO Formation, Scorecards, Asset Management, Shared Services,
Performance Improvement, Regulatory Support |
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Electric Distribution |
Reliability Optimization, Regulatory Strategy, Benchmarking & Best Practices, Asset Management Process Improvement,
Performance Improvement, Regulatory Support |
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Generation -
Fossil and Nuclear |
Benchmarking & Best Practices, Performance Improvement, Shared Services |
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Gas Distribution |
Asset Management, Performance Management, Culture Change, Benchmarking & Best Practices,
Regulatory Support |
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Energy Retail |
Benchmarking & Best Practices, Customer Service, Marketing & Sales, Demand Side Services, Trading Operations,
Contact Centre Evaluations |
These industries are undergoing dramatic strategic and structural change. In each case, executives and managers are faced with the challenge of increased customer expectations and options and the need to protect and improve margins.
For examples of the kinds of engagements we have conducted for our clients, please see Engagement Examples.
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