Article Index

PM Weekly provides a daily dose of performance management insights, covering a broad range of topics related to the discipline of Performance Management, from the establishment of effective performance measures to process improvement and organizational change.

If You Can't Measure It, You Can't Manage It

RU Connected

First Things First

Old Faithful

PM Communications

Measuring the Un-Measurable

The "Morning Huddle"

Fishing for "Best Practices"?

Are You Rewarding Mediocrity?

The "Holy Grail" of Performance Management

Choosing the Right PM Partner

SHOW ME!!  The Art of Dealing With "Data Denial"

An Unwavering Commitment to Performance Excellence

Overdoing the Frequency of Performance Reporting

Putting Your Data to Work

"Give a Man a Fish, and He'll Eat For a Day . . ."

Too Much Time Treating Symptoms

An Accountability-Driven Culture

Progress, Not Perfection

The Regulatory "Wet Blanket"

The Importance of "Leading" (versus "Lagging") Indicators

To Meet or Exceed Performance Targets?

More Thoughts on Performance Consistency

Leveling the Playing Field

That "Old Dusty Credenza"

The Prudence of External Data Sharing

The Importance of  "Follow Through"

Online Technologies and Implications for Performance Managers

A "Flash in the Pan" Culture – No More!

Catalysts for Change

Overcoming the "Elitism" of Performance Management

Accountability for the "Long Haul"

The Role of Independence in Performance Management

Challenge Your "Knee-Jerk" Reactions

The Never Ending List of  "Buts"

How Well Do You Know Your Customer(s)?

Finding the Metrics That Matter

"Grinding" Your Way to Success

The Benchmarking Technologies You Don't See

Data Sharing "Rules of the Road"

The Good, Bad, and Ugly . . . of Consultant Sponsored Benchmarking

Lessons From the Fairway

Back-Testing Anyone?

Poor Bernie? (Getting Our Heads Out of the Sand!)

A Word (or Three) About Data Standards

Squeezing Blood Out of That Turnip

Peer Benchmarking Initiatives – Revisited

Are Our Strategic Plans Selling Us Short?

Don't Get "Stuck on Stupid!"

The Missing Ingredient in Change

Securing Genuine Alignment

Managing Performance in an Outsourced Environment (Are Our IT Systems Up to the Task?)

He's Makin' a List and Checkin' it Twice . . .

Managing Those Elusive Overheads

Garbage In, Garbage Out

Back in the Saddle

Another Brutal Whipping, Euro Style

Don't Go Overboard on KPIs

Get the Fundamentals Right – All the Rest is "ICING"

A Consultant's Pursuit of Simplicity

The MEASURE of a REAL Business Partner

Enterprise Performance Management Getting Past the "Buzz"

The Argument Against "CASCADING"

How Many Measures Are Enough?

2008 Reflections . . . And Thoughts on the Year Ahead

Author: Bob Champagne is a Vice President of Performance Management Solutions with UMS Group, Inc., a privately held international management consulting organization specializing in Performance Management tools, systems, and solutions. Included in UMS Group's product portfolio are a wide variety of performance tracking, reporting, and benchmarking solutions, as well as customized performance assessments and diagnostic services. UMS Group has consulted with hundreds of companies across numerous industries and geographies. Visit UMS Group at http://www.umsgroup.com or contact us directly at 973-335-3555.