After engagements we are always pleased to hear back
from our clients that they value our services and
collaboration. Here are some illustrative
examples:
“Application of the UMS
Optimization Tool has been a key part of the Budget
process at CitiPower and Powercor for the past couple of
years. Our challenge
is
to allocate scarce capital resources to managing risk
and maximize benefits.
The
UMS Optimization Tool provides a robust framework for
assessing the risks and benefits of capital projects
from different parts of our business, and for maximizing
the benefits of a given level of investment. It has
aided our understanding of capital projects and
contributed to the effectiveness of our investment
decision making process. We expect the Optimization Tool
will continue to support our planning processes in the
future.”
Shane Breheny,
CEO
CitiPower Group and
Powercor Group
Australia

“In terms of value to Barrie
Hydro and return, we have realized multiples of the
original investment by applying the rigor and discipline
of the UMS Asset Investment Strategy Optimization
process and toolset. Essentially, it has paid for itself
and we are a better organization as a result.”
Mark Henderson,
President & CEO
Barrie Hydro
Distribution Inc.
Barrie, Ontario, Canada

“The Water Services Association
of Australia (WSAA) is the peak national body
representing the urban water utilities. Since 2000, WSAA
has managed a rolling program of process benchmarking
projects for its members and any other utilities willing
to participate. Over that time, participation in these
projects, particularly from international water
utilities, has grown. The UMS Group has undertaken most
of the projects in the rolling program under the
oversight of an industry steering group. UMS Group has
displayed professionalism and enthusiasm in working with
the urban industry. These projects have helped the
industry to identify best practices and areas for
improvement resulting in substantial opportunities for
savings as well as service.”
Claude Piccinin,
Deputy Executive Director
Water Services
Association of Australia (WSAA)
Australia

“We are very pleased with the
rapid implementation of the UMS optimization process and
tool set at EDF Energy. Our business is under increasing
pressure to do more with less. In support of our
strategies, we are charged to allocate capital and other
resources to those assets and investments that in
combination act to meet the organizations’ strategic
objectives most effectively. We considered that the
overall UMS package was superior to others in the
market.”
“The successful
implementation of the process was down to effective team
working between UMS’ project team and EDF Energy’s Asset
Management team. This combination resulted in the
project being one of the best managed and implemented we
have experienced here at EDF Energy.”
David Openshaw,
Manager Asset Management
EDF Energy Networks
Branch

"UMS Group has provided consulting support to PSE over a wide range of issues - from regulatory compliance and testimony to performance management and performance improvement. UMS Group's industry insight and meaningful interpretations of performance data have been very valuable to PSE."
Sue McLain, Sr. Vice
President
Delivery
Puget Sound Energy, USA

"UMS Group is the only consulting firm that can provide such insight into the underlying drivers of the business."
Harry McCracken, Managing Director
Northern Ireland Electric, Ireland

"We are very pleased with the quick implementation of the UMS optimization process at BC Hydro. We were under significant pressure to do more with less - an increasing portion of our infrastructure is exceeding design life and driving up operating and maintenance costs, yet customer expectations are increasing and available funding is limited.
"In reviewing our asset management practices we recognized the need to focus in two areas:
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Optimize spending across the operate, maintain and invest processes, and |
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Better align spending with customer needs and expectations as articulated through corporate values. |
"These are both challenging topics that would have taken several years of internal work to implement properly. The UMS Spend Optimization Process provided the opportunity for us to address these areas in short order and within our current budget and planning cycle. We are applying this decision support to our spending programs and anticipate great value in achieving improved customer service while containing our expenditures. Of particular benefit is the ability we now have to align spending decisions directly with customer values that have been reviewed and endorsed by corporate management."
Ralph Zucker, Manager
Strategic Asset Management
BC Hydro Distribution, Canada

"The UMS Group
Investment Optimization Process will enhance
PowerNet's performance and enable it to more
effectively manage multiple networks with
different ownership structures . . . it will
allow each network owner to gain a better
understanding and control over their business
plan expenditure and asset management costs each
year."
Martin Walton, Chief
Executive Officer
PowerNet, New Zealand

“The UMS Spend
Optimization process and toolset was a critical
implementation in support of this year’s budget
cycle. CPS Energy’s strategic direction includes
providing reliable, cost-competitive energy,
protecting the environment, improving customer
satisfaction and developing the workforce. In
support of our strategies, we are charged to
allocate capital and other resources to those
assets and investments that in combination act
to meet the organizations’ strategic objectives
most effectively. We saw in the UMS process and
toolset an effective method of implementing an
objective and transparent investment decision
process for allocation of capital both in the
year-ahead timeframe and over the longer term
planning horizon.”
Les Barrow, Director of
Planning and Reliability Engineering
CPS Energy

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