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The Utility Sector, like many other industries
who strive for continuous performance improvement, has
applied nearly all of the core principles of Performance
Management for decades. We’ve all benchmarked our
operations, we’ve all measured performance, and we’ve
all partaken in the full spectrum of performance and
quality improvement techniques. From the TQM days of the
late ’80s and early ‘90’s to the Six Sigma and Lean
initiatives of late, we’ve all experimented with the
latest and greatest tools and techniques. Some of us
have had significant successes, while others have had
moderate successes and some “flashes of brilliance.” But
according to Utility Executives and CEO’s, few of us
have achieved what we know is possible. |
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A weekly column dedicated to the
measurement and management of
performance in the workplace and beyond.
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At UMS, we believe that there is little wrong
with the performance management “toolbox” that exists
today. While there will always be new tools to apply to
our common business challenges, we believe the real
success factor is the degree to which we can apply these
tools consistently and effectively across the
Enterprise. To do this in an integrated and well
disciplined way across the full scope of our business
operations is what we call Enterprise Performance
Management (EPM).
UMS has partnered with over 100 Utility
organizations worldwide and is uniquely positioned to
help you design and implement an effective Enterprise
Performance Management strategy
across your business. We invite you to contact us to
learn more about our range of client successes and how
we can help you achieve “best practice” in integrating a
successful Enterprise Performance Management strategy in your business.
To learn more about our
Enterprise Performance Management perspectives and
client offers, click the
"Learn More" button above,
email us at
EPM@umsgroup.com, or
call us at US +1
973.335.3555. |